Environment Preferences

The Environment Preferences tab allows organizations to set maintenance windows for VividCortex agents, as well as the timezone for your environment. You can also select to delete the environment.

Agents Maintenance Windows

Agents Maintenance Windows is an enterprise feature which allows organizations to schedule acceptable time windows for updating VividCortex agents.

Agents Maintenance Windows

By default, the supervisor agent periodically checks whether new versions of VividCortex agents are available. If updates are available, the new version is automatically downloaded and installed. This ensures organizations always have the latest bug fixes and optimizations. Some customers, however, prefer a known timeframe for updates.

VividCortex wants its customers to always use the latest software, and with maintenance windows, users can schedule weekly times that are acceptable for updating agents. This provides the flexibility for organizations restrict when agents may be updated, while ensuring organizations continue to get the latest bug fixes and optimizations automatically and in a timely manner.

Creating a Maintenance Window

To setup a maintenance window, enterprise customers should do the following.

  • Go to any environment and select Settings from the left-hand navigation bar.
  • Select Agents.
  • By default, agents are set to be updated at any time. If this is acceptable, then there is nothing to be done, and agents will be updated as they previously were. If you wish to restrict the days and times you want to update, select days and time windows.
  • Click Update to save your changes.